Cafeteria Supervisor
The Cafeteria Supervisor, Nutritional Services provides direction and supervision to assigned staff responsible for provision of meal services to patients and cafeteria customers
Description:
- Supervises assigned staff in the performance of work required to provide meal services to patients and cafeteria customers
- Trains, schedules, counsels, and evaluates foodservice workers in their job responsibilities
- Must have excellent customer service skills, cash handling and healthcare experience
- Ensures equipment usage by staff and monitors equipment for proper operations
- Ensures that sanitation and cleaning procedures are followed in food preparation and service areas
- Monitors patient trays for accuracy; responds to and mediates patient or customer concerns/complaints regarding meal services
- Recommends and implements change to improve the effectiveness, productivity and efficiency of department operations
- Completes assigned reporting responsibilities (cash transactions, audits, customer satisfaction, quality and process improvement)
- Maintains knowledge of applicable rules, regulations, and policies that impact Nutritional Services
- Develops and monitors internal controls that promote adherence to applicable City, State/Federal laws and program requirements of accreditation agencies
- Stays abreast of current developments in foodservices, participates in leadership training activities, and actively participates and leads employees in hospital training initiatives for employees
- Performs other related job duties as assigned
